Managed Services can be defined as an extended definition of outsourcing. It includes involving a third party and entrusting them with the responsibility of implementing one of the company’s allied functions.
Few of the most common services include remote monitoring and management of servers, desktops and mobile devices. There are several types of managed IT service offerings, the idea behind all of them being, to transfer the burden of maintaining IT from the customer to a service provider. A sign of an effective managed services relationship is, if a customer benefits from predictable pricing gets the ability to focus on core business concerns rather than IT management chores.
IT managers, these days, are under significant pressure to meet the performance, operational expectations, and security needs of the business while trying to keep costs down simultaneously. Financial experts would ideally suggest switching to a predictable cost model, like that of a managed service in these kind of conditions. A company that provides such services is called a Managed Service Provider (MSP).
The best time to consider speaking with a MSP is when you are setting future strategic goals or deploying new services to your IT environment. Many times, a company’s existing staff may not have the necessary experience with a new kind of technology or a new iteration of an existing technology or ability to maintain new services or applications.
Hiring contractors to provide the service could prove to be more expensive and not provide value consistent with the corresponding spending.
Managed Service models have evolved over time, and the seasoned providers have perfected their delivery. With these gradual improvements, firms looking for managed services get a lot of options to choose from and get the best possible MSP.